[Resolved] Airtel — Prepaid recharge amount not credited to my mobile

m.kupparaju kupps

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I recharged my mobile no.[protected] on 27/06/2016 at 09:59:32 for prepaid recharge amount of rs.425/- with insta pay service through my canara bank debit card online secured service to customer a/c[protected], payment id reference gcnd[protected] which is till not not credit to mobile account. Even i received my payment message from canara bank.

Kindly do the needful and oblige.

With regards,
M. Kupparaju,
Advocate.

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Sep 1, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2016

Airtel Customer Care's response Dear Mr. Kupparaju,

This is with reference to your post dated 29 June 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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