Airtel — prepaid recharge Rs.150 not credited to my a/c

Address:

Ernakulam, Kerala

on 19.01.2015, I am soji roy, mobile no.[protected] has recharged for Rs.150 by online netbanking. Same time the same amount has debited in my bank a/c, but till this time this is not credited in my mobile recharge Please do the needful, or can i talk to the customer care executive in which number.