Airtel — prepaid sim after replaced with 4g sim - no signal for 4 days

Address:560047

I change my 2g to 4g sim, have visited the local air tel office at least 4-5 time with so many times called and mail them to sort out the issue of this one to one mapping, they gave me fake promise that it will be solved with 3 hours. For last 4 days i don't have signal on my mobile ([protected]) to do any outgoing/incoming call. My plan of 247 for 28 days, here it looks like the money has been took by air tel without providing the service
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