Airtel — Prepaid SIM card not activated | |||||
Dear Sir/Madam, I have purchased a new prepaid sim card no.[protected] from your Airtel office @ shop no.49 bahu plaza Jammu on 14/11/2015 they told me that it will be activated by next morning but its still not activated. I have paid them Rs.150 for issuance of new sim they have not issued any receipt for it and when I m trying to contact them through their website on [protected] they are saying wrong number. Even I have mailed to their nodal officer they too have not responded. yours truly Rajesh Mehta [protected] Was this information helpful? | |||||
|
Airtel customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Sir,
Your J&K nodal officer Mr.Nazmul Alam has contacted me today and given me the contact of the dealer from whom I have purchased the SIM card Mr. Gourav Sachdev mob no.[protected] I called him but he is not responding to my query just ignoring my calls which is very shameful on the part of Airtel how can he be so irresponsible.
Your J&K nodal officer Mr.Nazmul Alam has contacted me today and given me the contact of the dealer from whom I have purchased the SIM card Mr. Gourav Sachdev mob no.[protected] I called him but he is not responding to my query just ignoring my calls which is very shameful on the part of Airtel how can he be so irresponsible.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 16 November 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd