Airtel — Prepaid sim not activated yet | |||
I purchased an airtel sim from Airtel dealer located in nehru place Delhi by mr. Nitish (Mobile [protected]) dated 30th October 2015 submitting a valid delhi ID proof and a photogragh. he assured me that the number will be activated next day and it is 3rd november, he is not picking my calls. i have given him Rs.155 for activating the same with the package he suggested. Details are as below SIM NO.[protected] IMSI NO. [protected] H-5 CARD AIRTEL NO. he gave me - [protected] packed on 10th october 2015 I'm worried if my ID and photograph is misused. it is shameful that no action has been taken despite of my numerous attempts of calling the customer care and the dealer. i have been using Airtel services since a long time, didnt expect such negligence. kindly contact as soon as possible on my alternate number and resolve this issue. Alternate contact - [protected] Email - [protected]@gmail.com Regards, Ketan Jhari B.Arch (Delhi); M.Arch (SSAA) Mob: +91 [protected] Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 3 November 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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