[Resolved]  Airtel — Prepaid to postpaid

Address:	Bangalore, Karnataka, 560082
Website:	www.airtel.in

Respected Sir,

I would like to brief you below my grievances which is being faced due to AIRTEL connection/network for [protected]

1.I had approached to Airtel Branch at Bidadi, Karnataka 562 109 recently to check out the best feasibility o[censored]p-grading my connection for my residence.

1.At the time of discussion they suggested me to opt for CUG 99 plan ( 400 minutes local calls & 200 mb data costing Rs99/-) for which I accepted the same.

2.When the plan was activated, I could find out that they have installed a different plan (Costing Rs.299/-) which was quite exorbitant to me. When again I went back to clarification, they could not convenience me and without my knowledge once again they have installed a different plan (CUG Rs.149/-) which is also beyond my limit. Moreover they did not inform, if they have only used the required plan.

3.On the above, I have complained to the necessary officer’s in-charge at Airtel, Karnataka for which they have not taken any action on this nor responding back to me.

As such I am not able to switch on to other networks and bound to pay high charges for no reason and also I am not comfortable to pay huge amount to Airtel for which I have not committed to them.

Initially my number was under Airtel lifetime prepaid scheme for which I had paid Rs.1, 000/- during that time.

Please NOTE: I have not signed the applications, for the above Plans which Airtel have installed. Probably they have forged my signature and blindly running the unwanted Plan to my connection.

On the above circumstances, I request your goodself to please intervene with Airtel and sort out the above issue and they are to re-fund the life time amount (Rs.1, 000/-) Plus Rs.300/- activation charges Plus the Bill paid of Rs.60/- totalling to Rs.1, 360/-.

Thanks & Best regards

Raghunatha.s.