[Resolved]  Airtel — Prepaid - value added services balance deduction

Sir, madam

I am narasimhan p s from chennai. My prepaid mobile number [protected]. For more than past 3 months i have been deducted rs.5 daily for a value added service called celebrity wellness mall which i never activated in the first place. No prior intimation was given to me regarding the activation of the value added service. I myself checked and deactivated the service today. 15.6.2016. The information was available only last 5 transactions and for last 5 days, rs. 5 was deducted from my main balance. When i contacted customer care, the person was rude and stated i would have clicked on some link while browsing so that the services would have activated. I have no idea of clicking any links regarding the value added service. Please check into the issue and resolve the same.
Thanks