[Resolved] Airtel — Problem not solved since 20th June

[Resolved] Airtel — Problem not solved since 20th June

S sonakshimadan from Aligarh, Uttar Pradesh

In my flat network of airtel is not there, I complained about this on 20th june and still it is not rectified.I cannot make calls nor access data in my flat.My number is from Delhi and I have recently moved to Mumbai.Please solve this problem ASAP.My work is getting affected immensely.I was told to wait till 28th june but still it is not fixed.Nobody picks up my call when i call customer care or they disconnect my call when somebody picks my call. Was this information helpful? No (0) Yes (0)
Aug 29, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Jul 02, 2017 Updated by sonakshimadan They pick my call and disconnect without even talking.I have wasted so much money on calling them.Refund my money for the calls you disconnected without even listening to my complaint. Verified Support Jul 03, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 02 July 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 23, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 2 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
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