Airtel — problem with airtel dth recharge from airtel site

Address:

600116

Hello Team,

I am registered to Airtel DTH network.
For the past few months (2-3 months), I am unable to recharge Airtel DTH payment from Airtel website, be it, from my computer or from any of the mobiles.

Please resolve the issue at the earliest. I reached out to customer service as well last month regarding this. They are not even aware of this and not having a solution for this. Its frustrating to go to a shop to recharge in this digital world.

I have attached the error as well.

Thanks
Rajesh