[Resolved]  Airtel — Product mis sold

Address:Bijnor, Uttar Pradesh, 246762

Dear sir

I have four airtel corporate postpaid connection& few days ago your representative called me that i have a best data plan of rs 499/- for you, in which you will get 35 gb pm without any call. At the time of sale your representative told me that 35gb will be valid only for three months after that you will get 5gb per month. He sold me ([protected])
But when sim got activated i got only 5gb. I talked to your representative he told me that you will get only 1 gb per day +5gb monthly backup, in this way you will get 35gb in month. But even after this i talked to customer care she told me that you will get only 5gb in month and no more data will be given to you.
Sir i have 4 airtel postpaid number with your company but if you will behave, to the customer, like this how i will survive with your company.

Kindly sir provide me suitable solution so that they could not misguide to any other customer.

Thank you

With best regards
Gulab singh
Hdfc bank ltd. Dhampur
Bijnor
Mob: [protected], [protected]
Was this information helpful?
No (0)
Yes (0)
Jul 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 11 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54512
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information