Apr 12, 2017
Updated by Ketan Kandoriya Wow.
I got a call from a person who was not interested in resolving this at all. (RECORDING ATTACHED)
I am Vodafone user, He said to pay 20 INR to stop this service. I never activated this service, why would I have to pay Airtel? He just said that and disconnected the call without anything.
I am attaching this recording, This will help me to make a strong case. Because JIO is not taking their business, You guys started robbing other operator's customer?
Here is the recording. Wait for the end.
https://drive.google.com/open?id=0B9S7gxE2doqNMjM1eU9NcGNhTHJTcUJKMWVlT3hsYndPWVg4
Verified Support
Apr 12, 2017
Airtel Customer Care's response Dear Ketan,
This is with reference to your post, dated 12 April 2017 .
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Apr 14, 2017
Updated by Ketan Kandoriya I am expecting answer from you man
Verified Support
Apr 16, 2017
Airtel Customer Care's response Dear Ketan,
This is with reference to your post dated 12 April 2017.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [protected]@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Apr 17, 2017
Updated by Ketan Kandoriya I got a call from care that the details have been forwarded and they will do the needful.
Let's see whether i get this calls or not
Apr 17, 2017
Updated by Ketan Kandoriya Okay
so I told you and registered a compalain still before 1 minute I got a same call from number
[protected]
What do you have to say now?
Just simply send the message as "START DND" TO 1909 and follow the instruction given through message and block the promotional call as per your wish. the same will be effect after 7 days from the date of message. After blocking the promotional call (Afer 7 days) i[censored] continuously receive the promotional calls means complaint to TRAI.
Anguraj