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Airtel — purchase samsung galaxy note 9 by airtel online store

Address:Faridabad, Haryana, 121003

M bought samsung galaxy note 9 128 gb by airtel online store..but there is a issue in this camera .. m check the phone on samsung care and they giving me DO against this phone to repalce this...but on your side the coustmer care memeber rply me that its not possible to replace the phone..
I want to replace this phone
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