[Resolved] Airtel — Reactivated to other customer | |||
My number [protected] has been disconnected on Jan 17th as i was on abroad and not usage. With high pressure I requested everyone in airtel like Social Media, Nodal officer, Appellate authority and also the head office in coimbatore. The nodal officer promised to re-activate the number and said to meet Mr.Sabarinath in coimbatore head office. As he mentioned I met Mr.Sabarinathan and he checked the number status on 14.02.2015 and promised me to activate on 16.02.2015. after that I got a call from [protected] (nodal officer) stating that your request processed and will be activated in another 24hrs. I was waiting for that with the new sim (sim no.[protected] H1. But suddenly when i check today that is 18.02.2015, they sold the number to some other concern. But prior to that they informed me no one can activate the sim other than you as the sim is under your proof. How they fooled me? I was using that business no. for past 10years. I have more than 20+ connections in Airtel. this is the first time the worst thing happened. The nodal officer also informed that the recycle of number will exist only after 90days from disconnection. Atlast everyone played very well and cheated. I want my number back. any clarifications [protected] Was this information helpful? | |||
Jan 3, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 18, 2015 Airtel Customer Care's response Dear AnandThis is with reference to your post dated 18 Feb. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Saurav Ahlawat airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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