[Resolved]  Airtel Reatilar — Forgery case

Address:Jaipur, Rajasthan

Sir/Mam I want to register a complaint against a forgery happened with me today date 16/08/2015, someone called me and said that he is calling airtel head office and you win a price on occasion of Independence day and he told me to communicate nearby any airtel retailer to collect your balance in your mobile account, after that I reached one retailer and called to talk to this person but he speak to the retailer for easy(ezzy)I don”nt know about that term, after that retailer recharged his mobile number-[protected] after that he told me to give 1000 rupees, I totally shocked why this retailer meaning for money, he expianed me but I told him that I gave my phone to you for listening what he is saying, Retailer didn’t listening me and at the end I pay 1000 rupees t retailer .I totally chocked and I didn’t find any solution in retailer side and customer care of airtel, is there any provision to back my money back. Kindly do something in my favor I’m a very hard working person I know the value of 1000 thousand rupees. Navaid Ali [protected] [protected]@gmail.com Jaipur, Rajasthan
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Aug 6, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Mr. Ali,

This is with reference to your post dated 16 August 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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