Airtel — recharge amount debited, not activated

Refer txn id no [protected]dtd 10/10, not activated till. And a sum of rs180/ debited from my main account towards data charges on 11/10. Pl arrange to rectify. Rs seven hundred and ninty nine was debited through airtel wallet on 10/10from my account towards recharging my mobile no[protected]. But it is not activated which gives me lot of mental strain.
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My sim card has loss now i want to apply for asimcard duplicate

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