Airtel — recharge amount displayed in my airtel app and the benefits credited were not matching

I did a recharge today on airtel using my airtel app. Value displayed was rs 248 and the benefits were 1 gb data per day, unlimited calling etc for 82 days. When i completed the recharge, 3gb data was credited to my airtel account balance for 28 days. I refreshed the page again and found that the benefits i was looking for were available for rs 448. I refreshed 3-4 times and found the same benefits were available for rs 248. I took a screenshot of the same.
There is a bug in this app that sometimes it shows wrong amount for different benefits.
Please get this resolved as soon as possible.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information