[Resolved]  Airtel — Recharge amount not retrieving

Address:	Mumbai City, Maharashtra, 400708
Website:	www.airtel.in

Hi,

I have done recharge in my prepaid airtel number is [protected] of 259.it's 3g recharge and after 10 mintues my prepaid number has converted in postpaid number because I have already applied for prepaid to postpaid portability 11 days ago.But accordingly to airtel prepaid to postpaid portability conversion tym is 7 days but I am not getting any response till today.So I made a internet recharge in my prepaid number for further use but doing this suddenly after 10 mintues it's converted into postpaid.So I talk to airtel executive for transferring this internet recharge into my postpaid account.Since both account number and company network is same it's only portability feature but that guy denied to do this because according to them it's company policy.So why it's couldn't happens.Because both are the same company number is Airtel and it's only portability feature them Why...I can't getting my money, my recharge amount in my same number.It's very wrong policy of airtel company.They are making fool to customer and public. Plz do something...