Airtel — recharge and plans

Address:

Churu, Rajasthan, 331001

My customer id is [protected] . And my mo. No. Is [protected] .
Last week I got call from airtel dth and they says if you recharge with 1199 within 2 hour we give u same package that u seen in last time . I recharge with 1199 .All chanels that I seen last time packages . After 1 and half day 50 % chanels are stopped by airtel dth . I called customer care they says that chanels are not in your package . I sayd you promised me that all that chanels are you can seen that is in your last package . Many time I call customer care but they not respond .
Airtel cheated with me .They tak 1199 rs and don't provide me good service and all chanels that they promise.