Airtel — Recharge

Address:Bidar, Karnataka

Bumper Offer! RC25 = Rs 75 Talktime + 75MB 3G data & also make Loc & STD calls @ 36p/m (1.2p/2s) for 15 Days (Extra benefit in next 48hrs). Sir/Madam I have received the above message from TD - 612830 on 10 Aug 15 at 06:09 pm on my airtel number. I have recharged the same but only 125 mb were provided. What about the other benefit as mentioned in the above message? Further, I am very unsatisfied from services provided by the toll free customer care (198). I have called three times. Two times call were not received after 5 min conversation. Once call were received but he has cut the call without solving the query. I want justification on the query otherwise I will take this matter to the higher level. Mohan Mob. No- [protected]
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Dear Mr. Tomar,

This is with reference to your post dated 10th August 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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