Airtel — recharge confirmation message got...but not activated

Address:

736170

Today[protected] near about 1 pm ...I recharged with Rs 99 (by phone pe), benifit o[censored]nlimited calls and 1GB data for 28 days...which I found in my offer by dialing *121#...I also got message of successful recharge...and messsage of conformation of plan activation at 1:08 pm...After that I called 3times...my main balance was deducted...I called customer care ...told about everything...They told that today no recharge is done in my mobile number...plz...help me...as soon as possible...plz refund my payment

My airtel number is [protected]
( Prepaid ) West Bengal