Airtel — recharge done twice for 509 plan | |||
I recharged my mobile number(XXXXXXX425) with ₹509 on 01/31/2018. I have another number(XXXXXXX952) carried by spouse which was to be recharged with the same amount. But instead of recharging her number she recharged again my number(XXXXXXX425) with 509 and i received the confirmation message of the second recharge . When i asked the customer care people and even gone to airtel store to either refund or to transfer the amount to correct number they refused me to do so. As in reliance jio if anything like happens by chance they with continue the next recharge after the first one is over i.e. double the validity of the pack. But there is no such facility given to me on airtel. So i either want refund of my second recharge or get it transferred to another number. My transaction i'ds Second recharge txn id[protected] at 2:49pm Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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