[Resolved]  Airtel — recharge failed and amount deducted from account. Rude language used by advisor. very unprofession. unnecessary amount deducted from account

Address:

Pune, Maharashtra

Hello sir, My name is Omkar Chavan. And i am using airtel no [protected]. Yesterday ie on 31/10/2014 i had online recharge of 120 rs from airtel website. i got TXN id as [protected]. And amount is been deducted from account. money is deducted from my account and i got transaction reference number as IG00DIERR5 . but still recharge is not yet done. and when i called airtel customer care executive regarding same i got rude language and very unprofessional. i didnt get satisfactory resolution from senior executive as well. strict action should be taken on such unprofessional executives. and its the 2nd time i have been fooled bt airtel stating amount will be refunded within seven days which i never got. Apart from this i had a recharge of 90rs same day. and without my permission 3g has been activated on my account and my balance of 87 rs has been deducted. And again when i spoke to customer care executive i didnt get satisfactory resolution. i am not getting exactly what has made such a big company to fool me twice on online recharge. and such unprofessional executives they keep just for the sake of cost deduction. shame on you airtel people. i want resoulution on all of my complaints. please mail me on [protected]@gmail.com with explanation. Thank You.