Airtel — recharge issue - my airtel prepaid number

Address:

Bangalore, Karnataka, 5600047

Airtel — unable to recharge airtel prepaid number


I am facing issue my mobile number [protected] during recharge. I am using this number from more than 15 years now. Since, 3rd february i am not able to recharge.

1. Unable to recharge from airtel wallet. Message that i get is ‘transaction failed, tried for all other apps and easy recharge

2. Unable to recharge for internet, paytm and other modes. It give message unsuccessful transaction. This is happening only with my mobile number [protected], it is working fine with other airtel number.

3. I tried with other person asking him to recharge my number but it fails.

Finally i unable to recharge my mobile number [protected].

I have contacted customer care on 3rd february 2018, branch but still my problem is not resolve and no response from them and followed up everyday but no one cares about the issue. Poor customer support and escalation process.
Kindly resolve at the earliest.

Thanks
Ramesh