Airtel — recharge my mobile via my airtel app

Ronnie1611

from Kolkata, West Bengal

Address:

Fulia Buincha Basak Para, 741402

Today 9th august, 2019,
I tried to recharge my mobile number from my airtel app choosing payment method amazon pay.my balance is deducted from amazon pay but recharge failed.Now airtel says they are not responsible for it .They says I should contact with amazon, and amazon says same about airtel.I need recharge or refund asap.I have a question for airtel, If I pay from my debit card and recharge history not shown, then what I should do? contact with recharge operators or argue with bank?

Amazon Pay Order ID: #P[protected]

Airtel not show their order id.

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Airtel customer support has been notified about the posted complaint.