[Resolved]  Airtel — Recharge not credited to regular account but credited to dedicate account.

Address:Jamnagar, Gujarat

From, Pranab Kumar Bisai, [protected]@yahoo.com Sub: Recharge not credited to regular account but credited to dedicate account. Dear customer care, I have recharged my Airtel no. [protected] (West Bengal) on[protected] at Jamnagar, Gujarat, with Rs 251/-. But this sum is getting credited to an account called "Dedicated account".When i called airtel customer care they told they have nothing to do regarding that case. This Dedicated account is not working while roaming, as I am on roaming so, total recharge goes to Airtel by cheating me. Why this type of service activated??? This is nothing but cheating customers. Please transfer the balance from dedicated account to regular account as earliest.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information