[Resolved] Airtel — Recharge of 347

Geo Sebastian

from Ahmedabad, Gujarat

Address:	New Delhi, Delhi, 110005
Website:	Myairtelapp

I asked Airtel on if i could recharge of 347 which would give me 1gB of every day data or not. The helpline called and told me to to recharge as i would get the same.
However i got only 28 days of 1 GB data. I tweeted to them showed them the screenshots of the offer available on my mobile.
Then on the third day after I tweeted my complaints of not getting the recharge done and the privileges surrounding it. They called me on a MONDAY morning from a amateur called Ojasvita. She told me that she cant do anything as the recharge was not available on my mobile number. Then I requested to make the higher authorities call and not the new people hired.

I am attaching the screenshots of the issues i have faced. Please look into it.

And get me my recharge done. I have been using Airtel since 12 years

+4 photos

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Jun 28, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 19, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 18 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

May 28, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd