Airtel — recharge of airtel not successful

I recharged my airtel prepaid account with ₹ 448 but it was not done on the day of recharge i. E. 10 nov 2017 i was told that the same would be credited back by 72 hours i again recharged my phone through debit card... Instead of credited back to paytm now the request executed by paytm and my airtel no recharged after 48 hours for which already recharged yesterday.. Please help me to refund my money back in paytm account from airtel
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