Airtel — recharge on wrong number help

Address:

Surat, Gujarat, 395005

Wrong no [protected]
Right no [protected]
Txn id [protected]
Amount 598

Please transfer the amount to right number [protected]. I have mail to the company helpline airtel email id but no response from there yet and also tried to contact customer care executive but not able to do that also. Now airtel care stores are also closed now due to corona virus please help