Airtel — Recharge RC 296 proof of cheating

Address:Hyderabad, Andhra Pradesh

Airtel is cheating the people, Recently I have recharged my airtel number with RC296 where it was shown as 3000 local mobile minutes, I submitted a complaint and as per the request of Sadhu Charan airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com I have sent the mail on 2nd september 2015 but no response from them and recently to my surprise they posted in this form that the problem was resolved as i have not send them the mail. Now i am attaching two screenshots which clearly shows how airtel is cheating customers by changing the details on their web once you post on form. please find the screenshots and you can also check my previous complaint regarding the same. If airtel wants to contact me my number is [protected], and on the same number i have done the recharge of RC 296. Call me back I will answer everything with proofs, my alternate number is [protected]. This is my first complaint in this forum " Airtel - Recharged with RC296, got 3000 A2A minutes instead of 3000 local mobile minutes 3 Reviews Add a Comment User archan kumar on Sep 1, 2015 I have recharged my airtel number with RC296 online but as per the data mentioned on Airtel website i have to get 3000 local mobile minutes but instead of this i got 3000 A2A minutes. the proof is as shown in image it clearly mentions customers will get 3000 local mobile minutes, and they have no where mentioned On-net or A2A (Airtel to Airtel). Does airtel faking recharge vouchers to customers? These are my complaint numbers. no response from airtel customer care afterwards. Telecaller given this number : [protected] Online complaint registration number : PR[protected]" All the complaints have been closed... Regarding local mobile minutes and local airtel minutes Mr. Mahesh, Representative EMP ID: 74538 from airtel customer care explained clearly, please find the attachments and do justice to customers..
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Sep 07, 2015
Updated by archan kumar
Update to this complaint is that i got call from airtel customer care, number is [protected], he asked me the bank account details I gave him the details and he said he is going to refund back the amount, then after some time on hold he said the transfer is not getting initiated and asked for one more account number, as per the details provided by airtel customer care the person with the said ID does not exist as per phone conversation his name is said as Rahul Sharma and Employee ID is 383618... beware of Airtel customer care. I asked him to recharge my mobile he said it is not possible, asked him to add the balance to my airtel money account even he said it is not possible, As per the information provided by him the airtel people can only add amount to the bank account and no other possibilities with them.

Add balance to my airtel money account or add balance of Rs. 296/- to me. My mobile number is [protected].
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well sounds tragic on your part... but i got the promised deal in 296 .. (m in Bangalore) kindly check your circle, if the plan is applicable... coz i got 3000 mins + 2 gb 4g for 28 days... ( but my pulse was in seconds somehow) and i m looking to renew the same if its still available!!! ( DISCLAIMER - i mean no offence to anyone, i m just sharing my experience with the same plan... )

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