Airtel — Recharge related

Abhay6226

from Gurgaon, Haryana

Address:

Mumbai City, Maharashtra

I have made a recharge of 243 on my number [protected] with txn i.d. 300426 as it was showing me 1gb 3g data on airtel app in my handset. But afterwards I got a message that I have 200mb 3g data for 7 days only. Then Customer care is telling me that your money can not be refunded, this offer is not valid for you. It means they are fooling us with airtel app. Please refund my money after deducting 200mb data cost.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Abhay,

This is with reference to your post dated 24 August 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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