Airtel — recharge unsuccessful but money got deducted

Address:	122004
Website:	www.airtel.in

Recharge transaction was done for mobile number [protected] on 30th May, 2018 of 448 Rs. 1st transaction number[protected] payment got failed. but the money got deducted from the account. so again i did another transaction of rs 448 with transaction no.[protected] which got successful. also money got deducted from my account for the same.
for the both transaction, complaint done to SBI bank with ticket number [protected], [protected] says that both the transactions were successful and the money of 1st fail transaction is with the merchant i.e. airtel.
so please revert the money of rs 448 back to my account or to my mobile account.