Airtel — Recharged twice but no refund - Airtel

Address:

India

I'm a airtel customer and I've recharged my prepaid sim on feb 15 for INR 455 pack through google pay and that plan is still active. Also, I've mistakenly recharged again on Mar 6 for INR 666 pack through google pay and this plan is also become active today.

I was trying to speak to airtel customer care executive but the call is not getting connected.

How two packs can be activated same time? Airtel is always giving worst user experience.

I either want refund of INR 666 or this plan should get activated once my INR 455 plan got expired.