[Resolved] Airtel — refer complaint

susiac

Website:

consumercomplaints.in

I am an existing airtel customer for more than 5 years.
I recharged my other airtel number using google pay app for amount of rs, 49:00
On april 13, 2020 at 12:33 pm
The amount had been debited from my bank account but recharge is not done.
I enquired on google pay. They said since transaction has been processed successfully.. The merchant (Airtel) has problem in processing recharge... So i am here..
I also attached pictures as proof showing that google pay transaction is successful.. 2 picture — amount had debited... Also in last picture the proof showing that concerted amount not yet recharged (Using your airtel 121 numberlast recharges)
I need my recharge of rs49:00

+3 photos

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Apr 15, 2020

Complaint marked as Resolved

Doesn't resolved at all... actually I need to delete my complaint.but I can't so I mark it as resolved.. after I filed a complaint ..an unknown number calls me and asks for bank account details etc...I think I posted pictures which contains my number. I pls request airtel to delete my complaint visible to others...

Airtel customer support has been notified about the posted complaint.