Airtel — refund against new connection

Address:

Gurgaon, Haryana, 122001

I had applied for a new fixed lan line connection &bb connection at my new address royal residency apartments, sector 45, gurgaon on 30st oct. I had already paid 6 months advance (6608 rs) and the sales person also confirmed that connection will be installed within 2-3 working days. However after few days it came out that there is no technical feasibility in my area. I had requested to initiate my refund process with sales person and also in airtel shoppe located in unitech infospace, gurgaon but haven't received any confirmation on my refund process or any sr request. Apart people including sales/technical person and executives at airtel shoppe are bothered to pick up my phone and provide me update of my refund.

I request you to kindly take up the matter and process my refund.

Below are details of my caf

Name :- ankur gupta

Caf number :[protected]
Mobile number :- [protected]

Date of application :- 30th oct 2017