[Resolved]  Airtel — Refund Connection Amount

Address:

Bangalore, Karnataka

I have Registered for Airtel Broadband new connection on 12/09/2014. 13/09/2014 i have received connection request number as 27082905 via SMS. on third day i called their customer care regarding connection, they said due to some technical reason they cannot provide me broadband connection, then i asked them to refund the amount, all this conversation was via phone. On 24/09/2014 i wrote an email to 121 service stating to confirm that they are going to refund the amount. Surprise .. They did not initiate the refund process. First thoughts, if I don't write them, they would have consumed my money. I got call stating they can provide connection now, which i did not want as I already brought the service from a different provider. Then they tried to convince me, they will refund only 1000/- where as i need to get 1100/-, i have sent the CAF Photo image which has all the details, why they need this actually CAF, they will be having it in their database, anyhow i have posted the CAF. I have mailed at all the below mentioned email ID's <nodal.[protected]@in.airtel.com>, <appellate.[protected]@in.airtel.com>, <[protected]@in.airtel.com> I see they have become Hardcore crooks, they do not respond any more. I want my refund back. I can paste all the conversation so far, i had with them. Let see if they hear now and pay my money back REF08812712 [protected]