Airtel — Refund for wrong mobile recharge of airtel, or correct the recharge for my number

Address:

at ambad ,tal madha ,dist solapur

Dear Airtel Customer Support Team,

I hope this message finds you well. I am writing to bring to your attention an unfortunate incident that occurred on November 2, 2023, at 1:13 pm. On this date, I made a recharge of 455 rupees through the Google Pay app, intending to recharge my Airtel number, [protected]. However, due to an unintended error, the amount was mistakenly recharged to a different Airtel number, +91 [protected]. This was certainly not my intended recipient.

Transaction Details:

Transaction ID:[protected]
Recharge Date and Time: November 2, 2023, 1:13 pm
Recharge Amount: 455 rupees
My Airtel Number: [protected]
I immediately contacted Google Pay customer support, who advised me to reach out to Airtel for resolution, as they informed me that the service provider (Airtel) would be able to assist in this matter. Subsequently, I contacted Airtel's customer care team, who requested that I provide you with all relevant information and seek your assistance in resolving this issue.

I kindly request your support in either refunding the mistakenly recharged amount of 455 rupees to my Google Pay account or transferring this amount to my correct Airtel number, [protected]. This accidental recharge has caused inconvenience, and I am hopeful that Airtel can rectify the situation promptly.

I have attached the transaction invoice and any other documentation that may be required for your reference. Your prompt attention to this matter and a favorable resolution would be greatly appreciated. I am a loyal Airtel customer, and I trust that you will take the necessary steps to address this issue in a timely and satisfactory manner.

Please feel free to reach out to me at [[protected]@gmail.com] or [[protected]] for any further information or clarification you may require.