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[Resolved]  Airtel — Refund not provided for Broadband connection

Address:Chennai, Tamil Nadu

Hi, I stay in Urapakkam, Chennai & have applied for Airtel broadband connection on Dec 26, 2013. I gave a cheque of Rs 500. Airtel called me back on Jan 06, 2014 and told that connection is not feasible. But till today I have not got my refund amount. I have followed up with them multiple number of times. Then finally they said they have couriered it and the cheque no is 190470 and blue dart courier ref no is [protected]. Blue dart courier guys are saying that they do not have any courier with that reference number. I already spent more than 60 minutes over 2 months for getting my money back. Requesting you to please get back the amount in spending time over 60 minutes in calling airtel customer care. 500+100 = Rs 600. Requesting you to please help me.
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Aug 6, 2021
Complaint marked as Resolved 
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Comments

Dear Bharat,

This is with reference to your post dated 13 February 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply
Dear Bharat,

This is with reference to your post dated 13 Feb. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply

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