[Resolved] Airtel — Refund not received even after repeated reminders

gchadha

from Delhi, Delhi

Address:	New Delhi, Delhi, 110034
Website:	www.airtel.in

I had recharged two times 500rs each, the transaction was successful but recharge failed saying there is some technical problem.

It has been 18 days there is no refund and every time there is some new answer from the cc

Highly disappointing, the services are not supportive at all. Technical faults from the merchants end and the customer has to make n number of calls.

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Aug 13, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 20, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 May 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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