Airtel — refund of money on wrong plan activated

Nida92

from Mumbai, Maharashtra

Address:	Mysore, Karnataka, 570007
Website:	www.airtel.in/help

Their was recharge option of 199 rs to activate a plan and mistakenly i recharged it for 198 and another plan got activated
I called the customer care and asked them to refund it they denied
Also when i asked them to activate it by deducting 1 rs from my main balance they said no
The manager also said their is no option
The 198 recharge is no way benifiel to me

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Airtel customer support has been notified about the posted complaint.