Airtel — Refund SR.67031513 | |||||
This is regarding refund of Rs.3800.71 from Airtel which i made excess payment by mistake on 28th Dec'15. I have requested refund of Rs.3800.71 on 28th Dec'15 against the complaint no.66964516 which was not resolved and closed. Later I registered one more complaint for the same issue against the complaint no.67031513 on 2nd Jan'16 and still I have not received the amount. I have contacted the 121 and appellate team lot of times but nothing happened and every time they are asking 48 hrs time to resolve the issue. Finally when i requested for the status yesterday 04/02/2016, they simply created one more complaint on the same mentioning like, it will be resolved in next 48 hrs Please help me to resolve the issue and do me the needful Was this information helpful? | |||||
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Airtel customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Even after provided the SR no. still Airtel is asking for account number and alternate number.
Please check the SR number and you will be getting all my details. SR No. mentioned in Subject.
This is the way the Airtel customer care people making customer insufficient and delay in resolving the issue.
Please check the SR number and you will be getting all my details. SR No. mentioned in Subject.
This is the way the Airtel customer care people making customer insufficient and delay in resolving the issue.
Dear Customer,
This is with reference to your post dated 05 February 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 05 February 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 05 February 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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