Verified Support
Feb 19, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).
Should you require further information, please feel free to write to us at [protected]@airtelbank.com
Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Feb 19, 2017
Updated by itscooltime I called 400 and got no option for customer service, only 1)recharge 2)send money 3)pay a shop 4)last 5 transactions 5)change mpin. What is this nonsense? Can't you just fix this issue without all these inconveniences?
Feb 21, 2017
Updated by itscooltime I called 400 but there was no option for any customer service, and this is really unacceptable. My refund of Rs.87 is still not credited and its been 2 weeks. I sent them emails and they said they get back to me in 2 days and still no response after that. The complaint reference no. is 295192. The refund details are given below
Authorization code for sale transaction 262486
Refund Reference # 75260827040011766802856
This is very unacceptable. Refund this ASAP.
Verified Support
Feb 21, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post, dated 21 February 2017.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Feb 23, 2017
Updated by itscooltime still no refund
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