[Resolved] Airtel — Refusing to give me reconnection! | |||||
Dear sir, I'm k n sivakumar from madurai, tn. I already had airtel broadband connection in my house . But due to my son's board examination i have disconnected the broadband. Since the exams are over now i have requested the airtel office to give me re-connection .They told that they will give connection within 7 business day . But its been more than 15 days. All the wiring which they have given is there still connected to my pc. All they need to do is to provide re-connection. While i filed a complaint they said that the problem will be rectified in 48hours (As usual). Name: k n sivakumar Mobile:[protected] My old landline number :[protected] Problem : not providing re-connection Please give me re-connection Note: for more details, contact me : [protected] Was this information helpful? | |||||
Aug 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 18, 2016 Airtel Customer Care's response Dear Mr. Sivakumar, This is with reference to your post dated 17 April 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 12, 2016 Airtel Customer Care's response Dear Mr. Sivakumar, This is with reference to your post dated 17 April 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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Regularly interruption in internet connectivity at whole Hinjewadi Area Pune -411057
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