[Resolved] Airtel — Regarding 4g

Puneeth jain

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I have iPhone 6 Indian purchased and had activated 3G plan on my mobile no [protected] as I was told I'll get 4g speed. So I took a usim paying 50 rupees thinking that I will get 4g speed. But I didn't get any, so I called up customer care who didn't even took it seriously and thus wasted a lot of my time and balance. They tell u that their 4g plans are from 950 rupees but on their website it shows you get 4g speed at 3G rates. They don't even know their details properly and tell me that i don't know anything. My family and friends get 4g in 3G price but i don't get it. It's so annoying buying such an expensive phone.

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Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Jain,

This is with reference to your post dated 05 Nov. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Sandeep Kumar
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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