[Resolved]  Airtel — Regarding airtel data card number [protected]

Address:

New Delhi, Delhi

Hi, Thanks for providing response to my query, if you have read the attached email in my request sent yesterday, you will understand that I sent request for de-activation on 29th August 2014. It is not my fault that you will de-activate the service on 6th October, rather it’s Airtel fault for not deactivating the service on time and unnecessarily charging this amount to me. Being a customer I informed Airtel on priority that services are not working on this plan, therefore de-activate it immediately. If the services are not working on this plan, especially the email attached for reference, than how can use the services and pay for the same. Once again, please check your records especially email dates the ones sent by me and you will now that what I saying make sense. Without further harassing me anymore I am copying this mail to your OMBUDSPERSON, to investigate this case further and send me a response Also I’ll be writing to Mr Bharti Mittal attaching all the email conversations that I had send to Airtel and the delayed response from your side on my request/concern and even mentioning how Airtel team is harassing me to pay this amount again and again without using any services of this data plan, for which I have all mail records available with me. I will be parallel writing an email to my Organization explaining them this issue so that they can immediately stop Airtel connection that we get in our office, so that other employees are not harassed like me. Thanks Harleen