Airtel — regarding airtel payment bank

Address:	Bangalore, Karnataka, 560056
Website:	airtel

I made a recharge of 399 to my prepaid airtel no from airtel payment bank on 15 sep 2017, the amount got detected from my account, but recharge was unsuccessful. then i called to costumer care no 198, they told my amount got blocked and it will resolve within 1 one hour. After 32 hours still it is not resolved. i called to 198 several times and they are keep on telling it will be resolved within couple of hours.