Airtel — regarding billing issue, company charging high amount of bill

Address:

Mumbai City, Maharashtra, 400095

Hi,
Name - dawood baig
Mobile number - [protected]
Email - [protected]@gmail.com

Issue :
My issue is that i am getting too much bill amount. My monthly plan is 499.
I am facing this issue since last 3 months, that is july, august, september.
My july bill was 1310
August - 1365.92
September - 3042.93

They are charging extra bill amount and when i called to the customer service they said you have used the internet but the thing is that i haven't used the internet too much.

For this issue, i have called multiple times to the customer care and also i went gallery regarding this issue they are stating that your pdf file is not yet generated. Since last 2 months when i call they said still your pdf file is not generated and they are saying that due to the internet usage there is a charge but i haven't used that amount of data.

So my concern is that when will my issue get solved. I also want to port my company and due to airtel bad service still, my issue is not solved.

You can also check my call recording and all & if you have any query you can call me anytime.