[Resolved]  Airtel — Regarding excess amount of bill

Address:

Amritsar, Punjab

hii sir, i am using your postpaid number [protected], last time i active the internet pack 199rs.I called to your Customer Care I said him plz active the 199rs internet pack, he said it will be active within 4 hrs.whatever i use net after 12 hrs.after 3 days i checked that i have not internet pack then i called to your customer care again .he said 200mb data plan have been activated, he said it is fault of our executive so when you would get bill you have to say regarding this problem.your excess amount would be waived.but now i received bill amount of 3000 including internet use without activate plan.i have called to your customer care again and again.due to bill, outgoing of my connection have disconnected.please solve my this problem bcoz it is not my fault it is your fault .i have call recording regarding discussion of your executive.please waive the excess amount.i cannot pay this amount Thanks sir