Address: | 110096 | Website: | www.airtel.in |
Hi, my name is Sumit and I am using Airtel from last 3 years. Due to high call rate I just wanted to Port my number to Idea on 3rd June, 2016. I had sent the request and I got the Porting ID also. But after that, in the mean time I got call from Airtel customer care and they requested to not to submit my documents in Idea as they would be offered me low call rate for next 3 months @ 35p/m for both the Local/STD. Although I already had called Idea executive to collect my documents. But after the request from Airtel, I dropped the plan and cancelled my porting plan. They promised that within 2-3 days my 35p/m plan will be activated.
Today I called to Airtel for the same, they started to manipulate. They ignored clearly and told they are not going to give any offer as they didn't do any promise. I was shocked and surprise, I told them that I do have recording as well. The Sr. Executive started to misbehave and told we have also recording for the same. I am really surprised how these cheap people are easily enter into Airtel and misbehaving to the customer although my minimum recharged for Airtel for the last month was more than 1500/.
My concern is, they have done fake commitment as well they have wasted my time and money also.
Please do the needful and take the action against Airtel.
Looking for your great support!!
Best regards,
Sumit
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