Airtel — Regarding Mobile bill dispute error

Address:Hyderabad, Andhra Pradesh

Dear Sir, I am an Individual living in Moosapet, Hyderabad, Telangana state, I have been using Airtel post paid connection since 1year 6 months, bearing the relationship number [protected] and the mobile number [protected] .Was been paying a bill amount of 800 to 900 rupees per month consecutively, first time for my surprise I received a Bill of 12000, I was been unable to understand this bill error which I hope your team might able to investigate and assist me with solution . With out my knowledge service has been disconnected and no communication on disconnectivity .Tired by speaking with customer care executives by phone and in person visited their Airtel customer care centers, all has got their own way of empathising for my issue and could not gain a confidence that I would able to get a solution and the phone can be activated by correcting the bill error by their finance department . I would highly appreciate your team efforts to resolve this bill dispute. Attaching a detailed bill for your review . Respectfully, BMK Balaji, [protected]
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Dear Mr. Balaji,

This is with reference to your post dated 22 Jul. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Dear Rakesh and San deep,

Even after reaching your 2 to 3 stores issues was not yet resolved after that i visited Head office at Begumpet and spoke to Floor Manager after 24hours my services got activated, due to this my revenue loss to my company is 20, 000/- who is suppose to answer.

Now my services was active but my bill amount pending is 1200/- but still i am receiving a calls from call center to pay 12911/- urgently.

In a day i am getting almost 2 to 3 calls. I am clearly informing that this month bill need waver for July 2014.

Regards
Balajee
[protected]

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