Airtel — Regarding Postpain to Prepaid : [protected]

Address:

Chennai, Tamil Nadu

Sir, I submitted my request on Friday to convert from postpaid to prepaid. But till now it is not converted. I have submitted the request in Kobambakkam, Chennai around 2 PM on thursday i.e 2nd April'15 office and paid Rs. 407 via cash. First of all they refused to entertain me and told me come on monday as today is our leave but there was no leave. Secondly they told me lie it will get activated within 24 hours. I spoke to one of the customer care people on Friday they told me it will get activated in 48 hours. Again on Friday evening i spoke to numerous advisors in Airtel but all gave same response. On Saturday i spoke to Sarvanan and spoke to floor supervisor as well. He told me by in next 24 hours it will get activated and gave reference number 61156408 told me it will get resolved within 24 hours. Again on Sunday evening i spoke to a lady she said same thing and gave me another reference number [protected]. On monday i.e 6th April i spoke to another person called sakhti he gave me another reference number [protected]. 4 days i cannot believe. i have paid money to airtel people on time. i do not know what should i do. i am really annoyed with airtel. All the advisors giving same answer. with in 24 hours it will get reolved. it is just postpaid to prepaid conversion. its 6 PM now and it is not resolved.